Delivery usually takes between 2-5 working days for all orders to Mainland UK. In busy periods, for example, at the start of a new launch, and public holidays, please allow a little longer than usual to receive your order.

Delivery rates for all items excluding fresh flowers and Wreath Kits:

 

Price

Delivery Time

Courier

Mainland UK

£4.95

2-5 Working Days

DPD Tracked

Northern Ireland

£10.00

Up to 10 Working Days

DPD Tracked

Scottish Highlands

£18.00

Up to 10 Working Days

DPD Tracked

Isle of Man

£18.00

Up to 10 Working Days

DPD Tracked

Channel Islands

£18.00

Up to 10 Working Days

DPD Tracked

Ireland

£15.00

Up to 10 Working Days

DPD Tracked

 

*Please note, that any deliveries outside of Mainland UK may be liable for Customs duties and VAT in accordance with import rules. You are responsible to pay these in a timely manner.

We are continually working hard to be able to ship internationally, in the meantime if you have a particular request please email us directly at customerservices@thesuffolknest.com and we will endeavour to meet your request. Apologies for any disappointment at the current time.

All orders will be sent to the delivery address that you specify when you order. We cannot be held responsible if the address provided is incorrect. If orders are returned to us as undeliverable due to an incorrect address or customer failure to contact the courier company or collect the goods from the depot where requested, we will refund the price of the products less delivery costs incurred by us in sending out the goods plus any additional costs charged to us by the courier company for returning the goods to us.

We ask for a phone number to be provided at checkout – this is passed onto DPD who will contact you with delivery updates as well as making contact if they cannot find your property. We recommend downloading the DPD app for ease of updating your delivery preferences and additional tracking information.

FRESH FLOWERS & WREATH KITS

Please see below rates

 

Price

Delivery Time

Courier

Mainland UK

£6.50

Specific delivery date

DPD

 

You will choose a specific delivery date for all fresh flowers and wreath kit orders. DPD will contact you via email and phone to keep you up to date with your delivery – we highly recommend downloading the DPD app to easily update your delivery preferences and for further tracking. However, due to circumstances out of our control, occasionally, your fresh flowers or wreath kits may be delivered at the next possible date.

We are currently unable to deliver fresh flowers and wreath kits anywhere else at this time. Apologies for the disappointment.